so i bought an item from ebay on the 20th of august few hrs later the seller asked if he could refund me as his account was new and it would take ages for the money to reach him he was going to use his g/fs account as it had higher rating and would get the money faster. So all is well refund was sent and i rebought the item from the other account. on the 22nd of august paypal took the money for the original transaction and then on the 24th took the money for the new transaction but not only that they took it twice on the 24th so 3 times the item was paid for price of item was £230 the refund for that is on its way back
but they took £230 twice on the 24th so im down £690 quid £230 of that should go to the seller i know £230 is on its way back but theres £230 lost somewhere between paypal and my bank now paypal are saying that im only owed the original refund thats on its way and refuse to accept i was charged twice for 1 transaction on the 24th i ve even emailed them the bank statement o got from my bank on thursday yet they still wont accept they double charged me.
How can they even do that when theres proof on my statement even the lady in the bank confirmed it as a double charge yet it only shows as 1 charge on my paypal account but on my bank statement it shows two payments for the same transaction to paypal
can anyone help me or offer some advice i ve tried calling multiple times each time i get a different person so got to go through the full story again and again and explain whats happend.
i had to walk 4 mile yesterday to borrow some money of family as my power ran out which wouldent be bad if i didnt have to use a walking stick.
