Didn't receved refound

ZigaZG
Contributor
Contributor

SO i bought a game and i did not receved it so i asked for refound and they give it to me but i did not recevd money on my card it says that i got refound but there is no money on my credit card or on my paypal acc /delete theard i know saw that my bank need to aprove it or something like that

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kernowlass
Esteemed Advisor
Esteemed Advisor

@ZigaZG

 

If you funded the original paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (paypal say allow 30 days but I have never waited longer than a week for mine).


Advice is voluntary.
Kudos / Solution appreciated.
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