Hi, I had better hurry this along - Big Brother reads the subject lines I compose and catapults me into threads from last year from other unfortunates who've been buggered by this greedy and dishonest group.
Seems to me it would be smarter to let me get on with my thread than show me evidence that we're still complaining about the same things we were complaining about last year, the year before that, and the year before that..all the way to 2006
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I'm embarassed to admit that the sum I am after is $20 (or whatever that is in Euro). I am sad to see that vendors are being forced to wait for far larger sums. However do you manage your overhead?
Recently I castigated Google in a public forum for not adding PayPal to their Android Market as a means of payment. That was before I discovered what Google already knew - that the unholy alliance that is EBay and PayPal are slowly but surely alienating their entire client base, will doubtless be facing serious litigation soon (if not as we speak), and that the only sensible thing to do is stay well clear.
So it's only $20 - on a fixed income $20 is a considerable sum - which is why I carefully researched the software company I purchased. Nevertheless, it became rather obvious that I was downloading some dodgy stuff from the time I began the installation.
Long story short; despite the software company's erasing all incriminating data (I had printouts), I opened a refund request with PayPal and received my refund notice from the software company within twenty minutes.
I checked that the refund was noted in my acount. It was. Imagine my surprise when, two days after the nearly instantaneous purchase/complaint/refund process, I checked my bank balance and discovered that PayPal had removed the $20! Leaving me a whopping $10 to last from November 14 to November 30 (foolish and extravagant girl that I am, I purchased $12 worth of groceries, thinking I had $40.
Since that day, I've been calling the good people in Customer Care. It's "good cop/bad/worse/horrible cop" over there. The first call is handled by a delightful person (she/he has the easy job of making promises that won't be kept and never having to answer for it). When I called the third time, I was obliged to deal with a bit-player from The Sopranos who bullied me for twenty minutes, repeatedly insisting that PP had "fronted" me money - a term generally reserved for somewhat dubious business transactions. I told the inarticulate young lad that I was the one "fronting" $$ at this point. He had no answer as to why money had been taken two days after the refund was issued.
I called again three hours later. The young man had upset me. No joy. I did receive another promise though - I was told my money would be released that night.
I didn't.
I have to laugh; there's a column to the right of the screen. The PP people want us to vote on another name for "Web PIN". That's really not a burning issue for me. I just want my $20. It's a long way to November 30th.
Perhaps I should sell something on EBay?
Cheers!
