I would "love" to incorporate my company's logo in our invoice and payment notifications. I have tried different format types, set the proper resolution size, and the logo is unable to be seen in the templates after I upload it. Any tips would be greatly appreciated. Thank you for your feedback.
I would like to get a better sense of what might be going wrong. Are you getting any error message or is the logo just not showing up when you upload it?
Feel free to contact me directly at Invoicing-Feedback@PayPal.com this way I can get your contact information and talk to you directly about what may be going wrong.
I am having the same issue; tried today to load logo for the first time without success. Formatted to 67 x 75 pixels and 8kb file size in both jpg and png with same error after repeated tries: "Sorry, we were unable to upload your logo. Please try again."
