Classic vs Enhanced

[GS23]

How do I choose the classic format.  According to the demo that Paypal provides for us to sign up, the customer should seamlessly go from our website to a page where they do not need a paypal account.  This however, is not how the checkout process looks currently and is misleading.  I need the customer to seamlessly move from our website to a payment page on Paypal without being asked to create an account just like in the demo.

My website is currently in enhanced mode for checkout.  I'm hoping that if we can move mine to classic mode, that it will look just like the demo. How do I do that?

Paypal - Please let me know how to set up my merchant account to flow like the demo.

[MichaeLori]

Hi GS23

sorry to hear about that

Usually the left side of PayPal payment page allows to use the credit card

and the right side offers to login to PayPal account.

Do you use the Express Checkout ? it requires the PayPal account of the customer by default.

You may try to pass the following two variables in the SetExpressCheckout API call.

SOLUTIONTYPE=Sole

LANDINGPAGE=Billing

They are also listed in Developers guides. 

By setting the solutiontype to sole, this means the buyer does not need to create a PayPal account to checkout.  This is referred to as PayPal Account Optional.

If this helps, please give me a kudos

[GS23]

"

Usually the left side of PayPal payment page allows to use the credit card

and the right side offers to login to PayPal account."

Unfortunately that's the problem.  Paypal does not allow me to use that view.  Instead, the default is set to a new "enhanced" version that has the buyer enter a third step in order to get to the credit card payment window.  I am using Shopify, but that shouldn't make a difference, because in the "Edit Custom Page Style" page of Paypal, at the very bottom in the preview there are two options - one for classic and one for enhanced views.  It doesn't let you choose which one you want anywhere that I can find.

[GS23 · Accepted solution]

Just figured out what is going on.  Apparently, Paypal has decided to rollout a new enhanced version of the checkout piecemeal.  See this document for the full rollout explanation and experience:

Checkout Enhanced Rollout

That is why some of us have the new checkout pages and others still have the old and some even have both randomnly appearing.  Unfortunately the new checkout adds an extra step for anyone not paying with Paypal in a little one liner that is sandwiched between Paypal payment spaces. In my case this is an unacceptable extra step.  I'll have to see what other options are out there for payments.  They really need to change their demo video, because it is very misleading and doesn't mention this HUGE change in user experience that is being rollout in pieces.  Shouldn't the whole change be tested and then rolled out into production all at once?  Strange.