I'm getting a 422 error when setting my App's LIVE ID instead of Sandbox ID

Rockseller
Contributor
Contributor

I'm getting the errors below when trying to go into LIVE instead of Sandbox.

Sandbox works totally fine but LIVE.

Any advise is much appreciated

 

  1. HTTP422: UNPROCESSABLE ENTITY - The request was well-formed but could not be processed due to semantic errors.
    (XHR)POST - https://www.paypal.com/v2/checkout/orders
  2. update_client_config_error [object Object]
  3. unhandled_error [object Object]
  4. SCRIPT5022: SCRIPT5022: /v2/checkout/orders returned status: 422 (Corr ID: a1a2249a70810)
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1 REPLY 1

MTS_Chiranjeevi
Moderator
Moderator

Hi @Rockseller,

 

Thank you for contacting PayPal community.

 

Our sincere apologies for the inconvenience caused.

 

I have checked our internal REST API debug logs using the Cal ID - a1a2249a70810 and found the root cause of the issue.

 

The order API requests is failing due to your PayPal business merchant account. To resolve this issue, please remove limitations on your live business PayPal account.

 

Please refer the guide link to remove account limitations.

 

I request to please check with PayPal Customer Service via this link (then choose at the bottom one of the contact methods - email or phone). They will be able to assist and provide more details on this topic.

 

Thank you so much for your patience and understanding.

Sincerely,

Chiranjeevi

PayPal, Inc.

 

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