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Hi.
Is there a way to remove the shipping prompt from the PayPal checkout process? I am using Forminator with PayPal integration. My order form has already required the user to input their delivery/shipping details. Can I remove this field from within PayPal, or do I need to change something within Forminator? The page I need help with: https://www.byrequest.us/mother
* As you can see, our form is setup to accept orders for floral bouquets with delivery… so, the shipping address is not needed. This creates confusion as the delivery address is not necessarily the same as the buyers address.
Please help. Thanks in advance.
Jeremy
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Hi @Mr_Cre8ive,
Thank you for contacting PayPal community.
Yes, you can able to handle the shipping address fields during PayPal checkout using parameter "NOSHIPPING".
I request to please contact your website developer, to cross check your website payment request API calls and modify the value "NOSHIPPING to "1" in your payment calls. Since you have confirmed that your website doesn't ship any physical goods/products to the customers.
Once this settings is done, PayPal system will not show/provide the shipping address option to the customers and resolves the issue.
NOSHIPPING : Determines whether PayPal displays shipping address fields on the PayPal pages. For digital goods, this field is required, and you must set it to 1.
Value is:
• 0 — PayPal displays the shipping address on the PayPal pages.
• 1 — PayPal does not display shipping address fields and removes shipping information from the transaction.
• 2 — If you do not pass the shipping address, PayPal obtains it from the buyer's account profile.
Guide link for reference -
https://developer.paypal.com/docs/paypal-payments-standard/integration-guide/Appx-websitestandard-ht...
Note - This parameter will disable shipping address during PayPal checkout flow. Please use this parameter if your website doesn't ship any physical products to the customers/clients.
Thank you so much for your patience and understanding.
Sincerely,
Chiranjeevi
PayPal, Inc.
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Hi @Mr_Cre8ive,
Thank you for contacting PayPal community.
Yes, you can able to handle the shipping address fields during PayPal checkout using parameter "NOSHIPPING".
I request to please contact your website developer, to cross check your website payment request API calls and modify the value "NOSHIPPING to "1" in your payment calls. Since you have confirmed that your website doesn't ship any physical goods/products to the customers.
Once this settings is done, PayPal system will not show/provide the shipping address option to the customers and resolves the issue.
NOSHIPPING : Determines whether PayPal displays shipping address fields on the PayPal pages. For digital goods, this field is required, and you must set it to 1.
Value is:
• 0 — PayPal displays the shipping address on the PayPal pages.
• 1 — PayPal does not display shipping address fields and removes shipping information from the transaction.
• 2 — If you do not pass the shipping address, PayPal obtains it from the buyer's account profile.
Guide link for reference -
https://developer.paypal.com/docs/paypal-payments-standard/integration-guide/Appx-websitestandard-ht...
Note - This parameter will disable shipping address during PayPal checkout flow. Please use this parameter if your website doesn't ship any physical products to the customers/clients.
Thank you so much for your patience and understanding.
Sincerely,
Chiranjeevi
PayPal, Inc.
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
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Hi Yasisne.
Chiranjeevi provided the solution above. Modify the value "NOSHIPPING to "1" in your payment API calls. Good luck!

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