Error 400. works on desktop but not on mobile?

Ahmeds38
Contributor
Contributor

Hi

I am making trying to pas to paypal basic info - the paypal window works fine on desktop but fails to load on mobile phones.

Request is not well-formed, syntactically incorrect, or violates schema. Error 400.

 

works on desktop but not on mobile?

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1 REPLY 1

MTS_Chiranjeevi
Moderator
Moderator

Good day @Ahmeds38,

 

Thank you for posting to the PayPal community.

 

Please cross check your LIVE PayPal Business account and make sure it is verified and confirmed without any account limitations

 

I would suggest to please contact the support of third party eCommerce support, who should be able to help you regarding the plugins/modules setup and make sure your website system is passing valid API requests to PayPal system.

 

https://developer.paypal.com/docs/api/orders/v2/ 

https://developer.paypal.com/api/rest/reference/orders/v2/errors/#create-order 

 

Third party platforms eCommerce develops their own plugins/modules.

 

Guide link : https://developer.paypal.com/docs/checkout/standard/

Please follow the below steps via your PayPal account. 

Login PayPal.com >> click on "settings icon" >> go to "Account settings" >> Website payments >> PayPal buttons >> select "Smart Buttons" button type >> fill all the required details.

(Or)

Login PayPal.com >> go to direct link "https://www.paypal.com/buttons/" >> follow the above steps.

 

If your still facing any issues, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information and error details.

 

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

 

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