Dont see debit or credit card button

digixess
Contributor
Contributor

Hi,

I am using Paypal Payments on four websites and using Paypal "Standard Checkout". I was seeing both pay options a) PayPal button and b) debit or credit card button. For the past 10 days, I only see the paypal button and don't see the credit/debit card button.

When I switch to sandbox Mode, I see both buttons.

Kindly help.

 

This is a duplicate of missing debit or credit card button in Live Mode - PayPal Community (paypal-community.com)

 

Kindly ignore this.

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1 REPLY 1

MTS_Chiranjeevi
Moderator
Moderator
Good day @digixess,

 

Thank you for posting to the PayPal community.

 

Unfortunately, Guest payment checkout(i.e payment via credit/debit without PayPal account) feature is not available for all Customers/Buyers. 


It's important to remember that guest checkout is not guaranteed for every transaction.

To receive guest checkout payments :

Enable the PayPal Account Optional option in your account settings.

Login PayPal.com >> Settings >> Account settings >> Website payments >> Website preferences >> PayPal Account Optional >> toggle "yes" .

If your website(built via third party platform) processing payments via "Express Checkout" integration, I request to please contact your website developer (or) support of your third-party platform to pass the variables "SOLUTIONTYPE=Sole" and "LANDINGPAGE=BILLING" in the SetExpressCheckout payment API request call to make sure guest checkout is offered as often as possible.

Guide link - https://developer.paypal.com/docs/nvp-soap-api/set-express-checkout-nvp/

PayPal runs a risk check to determine eligibility for guest checkout. There will be times when guest checkout is not available.

 

Note : If you have implemented latest PayPal Smart button REST API integration, please see enable funding.

 

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

 

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