Seller claims doesn't have the money to refund

Stonedstones
Contributor
Contributor

Hi everyone, 

 

I bought a used MacBook pro ob eBay from a personal seller. The seller made a mistake while listing and I received a different model. I wanna ask for my money back so I opened a return case. But the seller claims that she does not have the money anymore and offers some money back.

 

What should I do? I don't really want this laptop but I'm afraid that I may lose more money if I insist on returning this laptop.

 

I know I am  protected by ebay's policy but how does it really work? Will I get a refund when the seller don't have the money?

 

Best regards 

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