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Hello, I am unable to Add Money to my PayPal Account using the PayPalCash GreenDot feature.
Everytime I select "Add Money at Store" it responds, "Oops! Something went wrong. Please refresh the page and try again." Everytime I refresh page and it says the same thing thing. I have tried to Add Cash unto my PayPal for 2 1/2 weeks.
I made a similar topic yesterday. The "Add money at store" function isn't working for anyone right now and paypal and green dot have been alarmingly quiet about this. It's possible that paypal is cancelling this function altogether similar to what they did with moneypaks a few years ago, all we can do is keep trying every day to see if it's fixed but don't hold your breath.
I'm trying to add money to my Paypal account with PayPal cash where you go to a retailer and you take the barcode & the money and you add money to your account. My problem is for my PayPal account when I press the button add money it brings up a page that says PayPal or my bank account the backs up my account but doesn't give me the option for a retailer help help
I have been trying to get a barcode to add money at the register for about two weeks now. The same error message keeps popping up. So I have called PayPal several times to no avail. The CSR people use the same scripted reply each time. Could the problem really be that PayPal and Greendot are actually having a dispute about the transaction fees ($3.95) that PayPal asked them to charge? I have noticed that Greendot is charging $5.95 fee for any of their cards at the store. Do not trust any reply PayPal gives you. There has been one solution to getting the barcode but you have to have an iPhone. If you don't have an iPhone, you're just up the creek.
You will find the solution under the about products heading. Planetary entered the solution. PayPal or Greendot may have blocked that route by now. Try it and see if it is still good.
This has been going on since at least Feb 23rd. PayPal has been notified umpteen times about this by several people; and, all PayPal says is that they are aware of this and have supposedly got their Techs working on a solution. Ha,ha,ha. Right. If you call them, they will just lie to you just like they have done to everyone else. I don't think they even want to fix the problem. They're going to to much trouble to evade the truth of what is going on.