ordered a product, did not receive it

Cathy51
Contributor
Contributor

anyone ever heard of Connstables on Etsy?  I ordered maskes, can't get masks and can't get an email response.  

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1 REPLY 1

Goldileen
PayPal Employee
PayPal Employee

Hi @Cathy51

 

Thank you for your patience. Though our response times may be delayed, be assured we’re here.

 

Thank you for bringing this up to our attention and for the effort of working it out with your seller. We understand having an issue with a transaction is never ideal and resolving the issue can be confusing. Please refer to the link below so we can help you out:

https://www.paypal.com/us/smarthelp/article/i-didn't-receive-my-item-or-it's-different-than-describe...

 

Hope this helps. Please stay safe. 

If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.

 

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