Was issued a new PayPal mastercard and isn't showing up as linked to my account?

dannywm
Contributor
Contributor

There's no link to anything on either the app or on the website. It doesn't say that I have a paypal mastercard although I just activated the new card yesterday. There's no link or anything, it doesn't even show up in my active cards.

Any help would be greatly appreciated, thank you.

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1 REPLY 1

Goldileen
PayPal Employee
PayPal Employee

Hi @dannywm

 

Thank you for your patience. Though our response times may be delayed, be assured we’re here.

 

Your card is added automatically to your PayPal account. When making a purchase with your PayPal account, just choose PayPal Mastercard as your payment source.  You can also set the card as your preferred funding method in your PayPal account.

 

You may also refer to this link to contact Paypal Maatercard:

https://www.paypal.com/us/smarthelp/article/how-do-i-start-using-my-paypal-extras-mastercard%2C-ebay...

 

Hope this helps. Please stay safe. 

Kudos and Solved are greatly appreciated.. 😊

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