PayPal prepaid MasterCard will not link to my pay pal account

emdupuis26
Contributor
Contributor

Please help me! Every time I try to log into the prepaid app it says there is no account linked to my card. And my card is not shown In my wallet

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1 REPLY 1

PayPal_paula
Moderator
Moderator

Hi emdupuis26 and welcome. 

 

I am sorry to hear that you are having such trouble using your PayPal prepaid Mastercard. If you are still having issues with this please give us a call so we can assist you further. To call us just click on the "Help & Contact" link at the bottom of any PayPal page. We will then be able to go through your account to see if we can see what the issue is.

 

Thanks for your post, 

Paula 

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