Laptop vs Android issue connection phone

[Licran]

Why i Can't anymore connect to my account on my Android phone? I connect without a issue on my laptop. It's quite strange. I already call the service support. They didn't really understand.

[PayPal_Ayesha]

Hello, @Licran,

Thank you for your post and welcome to our Community Help Forum!

I am sorry to know about the trouble you're facing. If you are attempting to log in through the PayPal mobile app and are experiencing difficulty, please try uninstalling and reinstalling the app to see if this helps to resolve this issue. If that still doesn't work, kindly reach out to our customer support team so that they can help you accordingly.

I hope this helps, 
Ayesha