EBay Gift Cards Unused W/Purchase Receipt but showing a zero balance

HamW
New Community Member

I'm perplexed! I have several EBay gift cards I've received as birthday and Christmas gifts from family members. They even included the purchase receipts with them - unscratched until last night. I decided to use one last night and to my chagrin, there was a zero balance indicated when I entered the redemption code. So I scratched and tried a second - same results and scratched and tried a third - zero balance. What gives? I know they were purchased legitimately from Food Lion and WalGreen's and 'never expires'. So what options do I have??

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2 REPLIES 2

PayPal_Siobhan2
Moderator
Moderator

Hi HamW,

 

Thank you for contacting the PayPal Community Forum.

 

Please reach out to eBay for assistance with the eBay gift cards.

 

- Siobhan

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SJY
New Community Member

HAVING SAME PROBLEM - WHAT IS YOUR STATUS ON THIS CONCERN?

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