Unable to use PayPal 3 with Argos

[SteveStacey]

Hi My bank cards were stolen last week. I cancelled but have only now had the pin nos to activate the new cards. In the intervening period, a PayPal 3 payment was obviously declined. I’ve now paid, removed the defunct card and replaced with new debit card on the PayPal app. However, when I now try and use PayPal 3 to make an Argos purchase, I get “we aren’t able to process your payment using your PayPal account at this time”… Can someone advise how I can rectify this. Thanks

[kernowlass]

@SteveStacey 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.

[SteveStacey]

Thanks. They don’t make it easy to speak to a homosapien, do they. If your problem isn’t addressed by the online resources, it’s hopeless.

[SteveStacey]

Just wasted ages with someone on Facebook. I couldn’t explain that the card used in PayPal had been stolen, so had to be cancelled. The theft has been reported to UK Police, and I can produce crime ref no) Ergo the third payment had obviously been declined as card cancelled etc. . I made payment today, as soon as my new card was activated. Agent just parroted “computer says no”… If PayPal in three not available, it’s not available. Can someone please explain where/how I can escalate this.