Can't add fractional numbers to tax value when creating an invoice.

Sokko
New Community Member

Hey. I live in Finland. The government raised our VAT (value added tax) from 24% to 25,5%. 

I use Paypal to send invoices to my customers. I try to add a new VAT value to the invoices, but it appears that

Paypal is unable to handle fractional number values, aka. numbers with commas in tax values when creating an invoice. What should I do and how should I continue to get this problem fixed?

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1 REPLY 1

PayPal_Shradha
Moderator
Moderator

Hello @Sokko 

 

Welcome to PayPal Community Forum and thank you for posting!

I'm sorry to hear that you're facing difficulty while adding a Tax value in your invoice. Kindly add the Tax value in the Tax section for your Invoicing settings. I recommend reviewing this Help Center article to know more details about Invoicing. 

 

If you continue to encounter errors, you can reach out to Customer Support by clicking on 'Contact' at the bottom of any PayPal website. 

I hope this information helps.

 

Regards,

Shradha

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