paypal shipping label printer format

hillaryforjail
Contributor
Contributor

i used to print shipping labels on a thermal printer (dymo 99019, roughly 2 1/4 x 7 1/2). Recently the format switched itself to full page labels printed in an inkjet printer. what do i have to do to get my dymos working again

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PayPal_Michael
Moderator
Moderator

Hello, @hillaryforjail. I understand how a change in printer settings would pose a concern. Here's what I can tell you.

To learn more about how to use ShipStation or get customer support, log in to your PayPal account and visit the ShipStation Help Center. You may also email paypalsupport@shipstation.com and get in contact with ShipStation directly.

I hope this is helpful. Thanks for your patience during this time.

Sincerely,

Michael
PayPal_Michael

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