Zettle displays "No loading zone"

irsmith
Contributor
Contributor

 Last couple of weeks Zettle start screen says  "No loading zone"

I log in to paypal and click on the zettle button on my start page

it takes me to https://my.zettle.com/ I see the attached screen shot.

I called paypal, they said it was my network even though my cell phone on the same network was able to log in and view my activity 

Contacted Zettle on twitter no help at all.

 

2023-06-22_141709.jpg

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6 REPLIES 6

irsmith
Contributor
Contributor

Pic showing the url. "Refresh Page" does nothing

 

2023-06-22_151157.jpg

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PayPal_Ayesha
Moderator
Moderator

Hello @irsmith,

 

Welcome to PayPal Community Forum and thank you for posting!

 

I am sorry to know that you're facing issues while accessing Zettle. As per the information that you've shared, it seems like the technical issue. In this case, I would recommend you to try some troubleshooting steps such as clearing cache and cookies or try using different browser or device to see if that works. If the issue still persist, kindly contact our Zettle team directly through the contact details mentioned in this link.

 

Regards,

Ayesha


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irsmith
Contributor
Contributor

It seems to be working today.

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irsmith
Contributor
Contributor

And again it's not working. It worked yesterday on the same pc and chrome browser.

 

2023-06-27_122031.jpg

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irsmith
Contributor
Contributor

cleared cache and cookies, didn't work.

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irsmith
Contributor
Contributor

MS edge with no cache or cookies, didn't work

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