Why was I declined PayPal credit?

I have excellent credit score, no bad-debt (credit cards, etc), and make a good living, yet I was denied PayPal credit. I haven't received any emails explaining why, and when I try to call paypal credit the circuits are all busy. I was asked to upload an ID, so perhaps there is some kind of certification process? Can anyone explain why this would happen?

@lizzybordensax 

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1 REPLY 1

Paypal_Ashley1
Moderator
Moderator

Hello @lizzybordensax,

 

Thank you for taking the time to post on the PayPal Community. I know it is frustrating your application for PayPal Credit was denied. PayPal will base this decision on a variety of factors. If denied, you will receive an email that helps explain the reason. You may want to confirm this is not within your spam folder. I also suggest accessing your email from a fresh browser session. If it still does not appear, you may contact our PayPal Credit specialists directly. Otherwise, you can apply again after 35 days. I hope this helps.

 

Thank you, 

- Ashley


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