Paypal Credit payment

MammaThomps
Contributor
Contributor

I recently purchased an item using paypal credit. I set up a direct debit to come out every month but when it came to the payment date the amount didn’t come out of my bank so I manually made payment through my app.

There are 2 payments now showing as completed but no money has came out of my bank and it still says 24/24 instalments remaining?
If it is saying completed then it should of came out of my bank by now shouldn’t it?

Thank you. 

Login to Me Too
1 REPLY 1

PayPal_RebeccaN
Moderator
Moderator

Hi @MammaThomps

 

Thank you for your post! 

 

I would advise getting in contact with our PayPal Credit team directly so they can look into this for you. 

 

To contact our customer service team, click 'Help' or 'Contact' at the bottom of any PayPal Webpage. 

I hope this helps, have a nice day! 

Rebecca 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.