PayPal.Me "We're having a problem creating your profile right now. Let's try that again"

SinHolmes
New Community Member

When I try to create a profile for PayPal.Me it only keeps telling me that "We're having a problem creating your profile right now. Let's try that again" what do I do?

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2 REPLIES 2

PayPal_RachelK
Moderator
Moderator

Hi @SinHolmes,

 

Welcome to the community and thank you for your post!
 

I am sorry to hear you are experiencing an issue creating a PayPal.me profile. I know this must be frustrating. 

 

I would suggest you clear your cache and cookies, or try again using an alternative browser. Sometimes the system just needs time to reset. If you continue to experience this issue, please contact our Customer Support. 

 

To contact us, simply click here. Alternatively, you can contact us via Facebook https://www.facebook.com/PayPal or Twitter @AskPayPal.

 

I hope this helps!

 

- Rachel 
 

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dschiera
New Community Member

I am having this same problem.

I have tried in a new browser, and still get the error.

Any update?

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