Pay in 3 order charged but not completed

WilliamGolf
New Community Member

i guys first post here,

 

I went to order an item on the pay in 3 payment method on paypal however i then changed my mind and didnt bother. Paypal have took the first payment from my bank account. It shows in my paypal the transaction is pending but i have no email from paypal saying they took the money. Anyone had this issue and know how to solve it?

 

Thanks

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1 REPLY 1

PayPal_RachelK
Moderator
Moderator

Hi @WilliamGolf,

 

Welcome to the community and thank you for your post. 

 

I do understand your concern with this. If you did not complete the order, it sounds like this is just an authorization (pending) charge on your bank account. This is just a temporary charge. As you did not complete the order, the authorization should be removed from your bank account within 72 hours. For more information please click here.

 

I hope this helps!

 

- Rachel 

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