Asking for number when someone starts a subscription?

[Megan504]

Hey

Is there any way to ask for the number of people who sign up for subscription plan? I can't see that option available.

Any help or work arounds?

Thanks

Megan

[PayPal_Meghan]

Hello @Megan504, 

Welcome back to the PayPal Community, and thanks for the post! 

I'm sorry you're having trouble determining how many people signed up for a specific subscription plan. First, you'll want to go to your subscription dashboard. Once you're there, navigate to 'Subscription plans' on the far left. On this page, you'll be able to review any active plans. There will be a number on the far right of how many active subscriptions there are for each plan. If you click on the number, you can learn more. If you copy your plan ID and then navigate to the next option on the far left of the page that says 'Subscriptions,' you can find additional details by pasting the number in the search bar at the top. 

I hope this information helps! 

- Meghan

[Megan504]

Hey Meghan!

Thank you for your response!

However, I am enquiring about somethign slightly different. I am wondering - when someone signs up to a subscription they give their email, but is there an option to ask for their mobile phone number when they sign up to subscription?

hope this makes sense!

Thanks for the help

Megan