Hello @dz0426,
Welcome to the PayPal Community! I'm sorry to hear you've run into some road-blocks applying for PayPal's Debit Card. That error could be caused by a few different reasons, but most likely there's some piece of information that needs to be cleared up before that application can be approved. Here's a Help Center article on How to contact PayPal Customer Service.
I hope that helps!
- Jon K
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