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refound

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Contributor

refound

Hello 

I have a refund and I can see it in paypal, but is not in my paypal account and is not in my bank neither. So what can I do? 

Somebody has a phone to call Pay pal for ask help.

If I do a new shopping they don't get the money from there, they do a new charge in my account and is not fair, because I have there money that is mine and I cannot use for nothing. So is like paypal freeze my money

1 REPLY 1
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Esteemed Advisor

Re: refound

@vanessaaustrali 

 

If you DIDN'T fund your initial payment from your Paypal balance but funded it from your bank account or a card then once marked refunded it will automatically go back to that bank account or card. Paypal say allow 30 days although its normally much quicker than that, country dependent.




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I do not work for Paypal.