impossible to cancel an unclaimed payment

severinvandewal
New Community Member

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they say there should be a buttonm you click on it and then they ask if you want to confirm, but no button there.

you try to select the transaction in the resolution center but it says: 

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please paypal help

 

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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@severinvandewal 

 

If there is no cancel button, the money will automatically be refunded after 30 days if still unclaimed.


Kudos & Solved are greatly appreciated. 🙂
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severinvandewal
New Community Member

 ok will let you know. I wonder why thats written nowhere... seems reasonable so why not being transparent about it!

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