iTunes and App Store billing

Sohna
New Community Member
I received a bills of £5.99 which I did not purchase anything from Apple and I will like a refund and a explanation why that amount is taking into my account. Thank you
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2 REPLIES 2

Cjcody12
New Community Member
I am getting a ton of charges too from itunes but it isn’t going to Apple. Looks like fraud but PayPal already said it isn’t Anyone have any suggestions? Is there a way to delete my credit card? I can’t seem to delete it. Or is there a way to suspend my account?
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Hemerk
PayPal Employee
PayPal Employee

Hi @Sohna 

Thank you for reaching out to the PayPal Community Forum!

 

It is possible that you may have arranged a billing agreement on PayPal when setting up your Apple product (iPhone, iPad)/iTunes account.

 

You may refer to tuis lonk below to remove Apple's capability to charge your PayPal account.

https://www.paypal.com/uk/smarthelp/article/how-can-i-find-my-pre-approved-payment-agreements-faq191...

 

As for the money that's already been taken out, kindly reach out to Apple to request for a refund. This charge could possibly be a purchase of an app downloaded from the App store or an in-app purchase.

 

Hope this helps!

Kudos and Solved are highly appreciated.

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