Where's my money?
ilianaxavier9
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Posted on
Oct-17-2020
09:33 PM
I sent someone money and the money came from my debit card. They refunded me the money but it still says pending. It's been 5 days. How soon can I receive my money?
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Refunds
1 REPLY 1
kernowlass
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Oct-18-2020
04:33 AM
Pending refunds can only happen for two reasons.
1. The seller has issued a refund from their bank account which takes time to process.
2. You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.
https://www.paypal.com/us/selfhelp/article/i-want-a-refund
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Kudos / Solution appreciated.
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