Trying to change my preferred payment to a new CC, but list not coming up??

CandLMonograms
Contributor
Contributor

I added a new CC and deleted the old one.  When I try to make the new CC m preferred payment method, it does not show me a list to choose from.  Does anyone know why or another way to change your preferred payment method??

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@CandLMonograms 

 

Did you confirm the new c.c. with the 4 digit code sent to your card statement?


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CandLMonograms
Contributor
Contributor

@kernowlass It doesn't give me a link to confirm the card.  I'm going to try to attach a screen shot of what happens when I try to choose a preferred payment.  It doesn't show me a list to choose from.  It should show bank acct and CC, correct?

Confirm.JPG

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PayPal_Cristina
Moderator
Moderator

Hi CandLMonograms,

 

Thank you for your post and welcome to our Community Help Forum!

 

I am sorry about your issue. Please contact us by clicking 'Help & Contact' at the bottom of the PayPal homepage so that we can look into this further. You may reach out to us on Facebook or Twitter.

 

I hope this helps.

 

Cristina

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