Transaction failed to process

Ruthe2019
New Community Member

Bank account verified on new account but I have an email from <removed> that says my transaction to Facebook (first transaction on this account) failed to process. How can I determine reason? The email address is not a monitored mailbox.

Login to Me Too
1 REPLY 1

PayPal_AshleyM
Moderator
Moderator

Hey Ruthe2019,

 

I'm sorry to hear you're not able to make your Facebook purchase. Did you receive an error while checking out, or in an email after the fact? Please provide any information you can to the community so that we can help. Thanks!

 

- Ashley M


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.