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Shopify payment declined

Contributor

Shopify payment declined

Hey all, 

 

Yesterday 11th november. 

I tried to pay my shopify subscription. 

But it did not work.

 

The money on my PayPal has been withdrawed and sent to Shopify. It says succesfull transaction but Shopify told me that is was declined and that I had to contact PayPal. Please help me out.

2 REPLIES 2
New Community Member

Re: Shopify payment declined

I have this exact same problem. 

Contributor

Re: Shopify payment declined

I still have the same issue, I contacted Shopify and they were really helpful. They said it was a problem from PayPal's end. Now PayPal "LiMiTeD CuStOmEr SeRvIcE StAfFiNg DuE tO CoRoNaViRuS".

Anyways, did you solve your problem?