Payments online
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Why does online payments only alliw card option and not bank account even though bank account is cerified and set as preferred payment option
- Labels:
-
Making a payment
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @Robpurchase6,
Thank you for your post and welcome to the Community Forum!
In general, our system reviews every payment before it's completed and sometimes, for security reasons, a payment method may be made unavailable. Unfortunately, we would not be able to manually change the security settings. However, you can try clearing your cache and cookies, deleting your browser history and waiting for 48 hours without accessing your account to let the system reset. This may help you solve the issue!
I hope this helps.
Martina
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.