Payment status stuck in "pending", but the money is gone from my bank account

hj8486
Contributor
Contributor

Hello. I sent a payment to someone on 9/13. The money left my bank account on 9/14. The payment in paypal still shows 'pending' on my end. The recipient also just sees "pending."  I called my bank and they said if the money is gone, then it has cleared. So, why if the money has cleared and has been withdrawn, are we still seeing a status of pending several days later? I don't have the money now, and neither does the recipient! Please help!

Login to Me Too
2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@hj8486 

 

Transfers from bank accounts are never instant they are echeques and go via ACH in batches.
Paypal states ''instant transfer'' because normally when you buy something paypal credit the seller upfront and they then take the wait for the funds to transfer, this is so you get your item without delay.

Takes approximately several working days to transfer as Paypal use the slowest (cheapest) transfer option however the funds normally leave your bank account from a few hours up to a few days later.

There are times when its you and/or the seller that takes the wait for the echeque to clear and here are some of the reasons...

1. Card needs updating.
2. Has had a recent negative balance.
3. A recent failed bank transfer.
4. For some high cost riskier payments / transactions.
5. Friends / family payments....funded from a bank account.
6. Adding funds to your paypal account balance.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

hj8486
Contributor
Contributor

Hi. Thanks so much for the reply. It was sent friends and family to him. So, it's just a waiting game? Nothing that either of us has to do to get it out of the pending status?  I'm surprised as it's been over 3 business days now. Ironically he ended up not needing the money, and is sending it back! But he needs to get it first obviously.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.