Payment issues on Dejapan
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Hi, I'm writing this because I'm having issues when trying to pay through dejapan's website using PayPal. Sometimes the payment goes perfectly well, but sometimes I get the following error: "Please check the following error. This transaction could not be completed. Please contact your local PayPal customer service for more information. Hint : Sorry, you do not have enough balance on your account." My PayPal account never has money, I've always made payments using my linked and verified Visa credit card. The strange thing is that sometimes I can make the payment and sometimes I cannot. Anybody has some information about this? Thank you so much Andres
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Hi andreschouhy,
Thank you for your post and welcome to our Community Help Forum!
I am sorry about your issue. Please contact us by clicking 'Help & Contact' at the bottom of the PayPal homepage so that we can look into this further. You may reach out to us on Facebook or Twitter.
I hope this helps.
Cristina
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