METROBANK REFUND NOT REFLECTED

cesz16
New Community Member

June 3, 2021

Bought items from turkey and paid via paypal linked to metrobank debit.

Seller instantly cancelled my order and refunded the amount.

 

June 15, 2021

Until now, the amount is not reflected in my bank account.

 

please help me. 

I need the money real bad. 😞

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@cesz16 

 

When you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will as the transaction was cancelled return them to your funding source (if you paid from your bank account or with a card), or credit your paypal balance (if it was funded from that balance), but that takes a few days and sometimes up to a week.



Advice is voluntary.
Kudos / Solution appreciated.
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