Joined Spotify Premium 3 month Trial

[rbbt88]

I just joined the spotify music service 3 month free trial and decided to link my paypal to it

I got a message saying that $16.07 is on a pending payment so I'm not too sure if that payment is taken out already? or if the payment will expire over 30 days? I plan to continue spotify after my 3 months but I'm confused if they're already taken the money out? I even got notified on my bank that 16.07 was deducted..I'm so confused.. Anyone else experience this, i'm really confused

thanks .

[PayPal_JonK]

Hi there @rbbt88,

Welcome to our Community Forums. I'm sorry to hear there's been some confusion with a recent authorization for Spotify. Normally you'll see authorizations fall off within 3 days. If a transaction is going to be captured / completed, it will normally happen right as that authorization falls off. If you haven't seen the authorization fall off by now, I might recommend reaching out to Spotify to see what the hold up is. 

I hope that clears it up!

 - Jon K