How to terminate payment immediately from potential fraud
Anitawang95
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Posted on
Mar-28-2020
08:55 PM
I purchased an item in which I later highly suspect that it might be a fraud. The transaction is still pending but there is no refund option or button to choose. What can I do to stop or refund the payment immediately?
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Mejoare
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Mar-31-2020
10:51 AM
Hi @Anitawang95 ,
Unfortunately, once the authorization/payment has been sent to the seller, we are unable to cancel the transaction. You may reach out to the seller to have it canceled directly with them or request a stop payment from your bank.
Hope this helps! Stay safe.
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