How to terminate payment immediately from potential fraud

Anitawang95
New Community Member
I purchased an item in which I later highly suspect that it might be a fraud. The transaction is still pending but there is no refund option or button to choose. What can I do to stop or refund the payment immediately?
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1 REPLY 1

Mejoare
PayPal Employee
PayPal Employee

Hi @Anitawang95 ,

 

Unfortunately, once the authorization/payment has been sent to the seller, we are unable to cancel the transaction. You may reach out to the seller to have it canceled directly with them or request a stop payment from your bank.

 

Hope this helps! Stay safe.

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