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How get money

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How get money

Hello, I got refund from Gearbest and money was automatically send to my old card and bank account which was closed. How I can now get this money?
1 REPLY 1
Esteemed Advisor

Re: How get money

@mario114 

 

1.

Speak to your bank and see if they can still recover the funds for you.

 

2.

If not and the accounts are closed then they should bounce back to your paypal account balance, allow 14 working days and if no show then contact customer services for a trace.

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.



Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.