Help verifying/accepting payment

baeworks
New Community Member

I keep trying to accept a payment I got through depop, I have already linked my bank card to my account and that has been confirmed but when I got to confirm payment it says I need to verify the account even though I'm pretty sure I already did? Anyway, I try to verify again and link with my bank but it keeps telling me "we're sorry, we're not able to process your request right now" this has been going on for over a week and I am stumped as to what else to do. I've already confirmed my identity using my SSN and my passport and linked my bank card yet I keep receiving this error, please help.

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