Ebay forcibly redirect to credit/Debit card Payment option not leting me to pay by Paypal

sangramk
Contributor
Contributor

Hi all,

I am trying to pay by Paypal with UAE citibank card but accessing now to pay from India. But once i selected the Paypal option it asks for id n Password. Once given it rediret to Crdit/Debit card payment option. with the following message "We ran into a problem and PayPal isn't available right now. Please select a different payment option". Transaction Amount is 6500Euro.But when i am selecting to pay 1999 USD its showing the Paypal option withourt any issues.

 

Please help me

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@sangramk 

 

PayPal accounts are country specific. If you have an UAE PayPal account, you must use it in UAE. That's why it's probably giving you error messages due to security issue and on top of that the amount is not a small amount. If you're going to use your account when abroad, you'll have to contact PayPal customer service and let them know. Or may be you should use PayPal guest checkout with the card and not log in to your PayPal account. Cards also protect you from unauthorized payments/transactions, not just PayPal.

 

Contact customer service for assistance:

Click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

 

Or private message via social media:

Facebook: https://www.facebook.com/paypal

Twitter: @AskPayPal


Kudos & Solved are greatly appreciated. 🙂
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