Charged for transaction

Pollydog
New Community Member
Hi I've just requested £50 from my sister as she owed us some money and thought this would be a quick safe and convenient way for her to pay. I checked all the details beforehand to make sure there would not be any charges Which it said there would not be. Now the transaction has gone through I've been charged £1.90?? How come???
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1 REPLY 1

PayPal_AshleyM
Moderator
Moderator

Hi Pollydog,

 

Great question - when you send a payment request, a fee is included in the processing. You can refund the payment and the fee, and have your sister send the money as Friends & Family through her own account to your email address. I hope this helps!

 

- Ashley M


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