Cannot use Paypal Balance to pay

TSV1976
New Community Member

I had Paypal Balance in my account but when I use Paypal to pay, Paypal still deduct the payment from my Credit Card instead of my Paypal Balance, may I know the reason, thanks.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@TSV1976 

 

They would take from your card instead of balance if....

the funds in the balance were not in the correct currency.

the funds in the balance were pending or on hold.

the funds in the balance were not enough for the payment.


Advice is voluntary.
Kudos / Solution appreciated.
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