Cancel Friends and Family eCheque

pmr1980
Contributor
Contributor

I have sent some large payment to friends and family recently, yesterday I sent 2 more from my mobile. It wasn't until the email came through that it told me that it was an eCheque, the family members needed the money straight away so I sent them a bank transfer.

 

Now the problem PayPal will debit the money tomorrow or Wednesday but the person wont receive it until Friday to send it back to me so I will be short for the payment from my bank, I searched all the help files on how to cancel it but couldn't find anything so I messaged them but its been over 24 hours now with no reply.

 

What are my options because I dont want to get charged from my bank because the app didn't give me all the information on the transfer 

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1 REPLY 1

Sidney08
PayPal Employee
PayPal Employee

Hello @pmr1980 , I hope you're doing fine.

 

As of the moment, paypal does not have the option to cancel a transaction once it's processed or completed. What you can do is either to call your bank and request for a stop payment or wait for the money to be received by the receiver and ask them to issue a refund so that it will be refunded back to your account. For an echeck, paypal expects money would clear and be available after 6 business days. Refund process takes up to 6 business days for it to be posted back to your bank account. 

 

I hope this helps. If you find this helpful, make our community better by giving kudos or accepting it as a solution.

 

Have a great day and keep safe.

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