Can't complete any payment?

[Hatuky]

Hey People,

I've encountered a problem lately that when I try to make a payment in AliExpress, Make a subscription, or even using my paypal balance, it just won't work but just get stuck and won't complete the payment.

My card has enough money, but just won't complete the payment.

When I try using balance, it just won't work with saying nothing.

And when I try using my card to subscribe it just says "sorry, we couldn't set up your subscription using the card you selected. please try another card."

[PayPal_Meghan · Accepted solution]

Hello @Hatuky, 

Thanks for stopping by the Community! 

I'm sorry to hear you're having trouble making a payment. Based on the errors you're describing, I recommend clearing your cache and cookies, trying a different web browser, or even a different device. For account-specific assistance, I recommend contacting Customer Support. You can contact Customer Support on Twitter by sending DM to @AskPayPal or a PM on Facebook by going to facebook.com/PayPal. Support may also be reached by clicking 'Contact' at the bottom of any PayPal webpage. 

I hope this helps! 

- Meghan