someone is trying to send me money but is unable to access my account

[mbotti01]

someone is trying to send me money but is unable to access my account

[kernowlass · Accepted solution]

@mbotti01

A bit more info would help.

are you a new seller?

what country is your buyer?

is it a gift payment?

have you received funds before?

what message do they get?

is your account verified?

have you checked the email address is correct?

are they sending in your currency?

[mbotti01]

Received payment