"Sorry we weren't able to set up preapproved payments at this time"

CS1227526
Contributor
Contributor
I keep trying to return an item on eBay. It always tells me to sign in to my PayPal account so that I can pay for the return shipping, but when I try to sign in, this message appears and I don't know what to do!! Can anyone help please? I already tried costumer service, but it didn't help.
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