payment issue

jessmarie85
New Community Member

I have a payment saying i need to accept it when i hit accept it takes me to something saying i need to verify and i click on it and it tells me to link my bank account which is already linked

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@jessmarie85 

 

Did you confirm it after linking it?


Advice is voluntary.
Kudos / Solution appreciated.
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PayPal_Joy
Moderator
Moderator

Hi @jessmarie85,

 

I'm sorry to hear that you're having trouble accepting a payment. If you have confirmed your bank account, I suggest contacting us to provide additional details. To contact our Customer Support, please click on 'Contact' at the bottom of any PayPal website page to view available options. You can also reach out by sending us a private message on Facebook or a direct message on Twitter.

 

I hope this helps!


Joy
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