merchant fees, personal account

s190
New Community Member

Hi everyone,

 

On my bank account I have several fees from paypal categorized as "merchant fees": a 1 dollar fee and a 4 dollar fee. I don't understand why I'm getting merchant fees when I have a personal account, but I want to know why so it doesn't keep happening

 

thanks

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@s190 

 

That could be the term your bank uses but when you make a purchase, $1 temporary charge is made to validate the card and then it gets removed. Never heard of a $4 one. May want to ask you bank or PayPal customer services:

 

  1. Log on.
  2. Click HELP at the top menu.
  3. Scroll down and click CONTACT US.
  4. Scroll down to click CALL US or other contact options.

 

Call early, during business hours, west coast time to try to get a US rep. 

 

Or contact via social media:

 

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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